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Terms & Conditions

Terms & Conditions

Article 1. Applicability 
1.1 All offers, orders and agreements of Terry-ray.com these Terms and Conditions apply. 
1.2 Accepting an offer or placing an order implies that you accept the applicability of these Conditions. 
1.3 It can be done in writing in these Terms, in which case the remaining provisions shall remain in force. 
1.4 All rights and claims as stipulated in these Terms and any further agreements for the benefit of Terry-ray.com, are also stipulated for by Terry-ray.com intermediaries and other third parties.

Article 2. Offers/agreements 
2.1 All offers of Terry-ray.com are non-binding and Terry-ray.com expressly reserves the right to change prices, in particular if such is necessary due to (legal) requirements. See also article 3.6. 
2.2 An agreement is established only after acceptance of your order by Terry-ray.com. Terry-ray.com is entitled to refuse orders or certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, Terry-ray.com will inform you within ten (10) working days after receipt of the order.
2.3 There is an agreement established for the agreed price and can not be dissolved by a price reduction. However, you can, return your order and place it again on www.Terry-ray.com.

Article 3. Prices and payments 
3.1 The prices for the products and services offered are in Euros, incl. VAT and excluding handling and shipping, taxes or other charges unless otherwise stated or agreed in writing. 
3.2 Payment must be made in advance without discount or compensation for deliveries within the Netherlands, and in advance for deliveries outside the Netherlands, unless otherwise agreed in writing. 
3.3 Payment can be via IDEAL, PayPal, Visa, Mastercard, Maestro and Sofort Banking.
3.4 If you are in default on any payment, Terry-ray.com is entitled (implementing) the agreement and related agreements to suspend or dissolve. 
3.5 If the prices for the products and services increase in the period between the order and its execution, you are entitled to cancel the order or to terminate the agreement within ten (10) days after notice of the increase by Terry-ray.com.
3.6 Always take into account additional import duties if you live outside the EU and place an order at www.Terry-ray.com. Outside the EU the customer does not pay 21% VAT, as customers within the EU do, but when your purchase amount outside the EU is € 150 or more you also pay import duties.

Article 4. Delivery 
4.1 The delivery times specified by Terry-ray.com are only indicative. Late delivery does not entitle you to compensation nor the right to cancel your order or to terminate the agreement, unless the delay in delivery is such that you can not reasonably expect you to maintain the agreement. You are then entitled to cancel the order or terminate the agreement if necessary. 
4.2 The delivery of the goods at the place and time at which the products are ready for shipment to you.

Article 5. Retention 
5.1 The ownership of products is transferred only when all you owe under any agreement Terry-ray.com have paid. The risk in respect of the products at the time of delivery to you.

Article 6. Intellectual and industrial property 
6.1 You should all intellectual and industrial property rights to be respected fully and unconditionally products delivered by Terry-ray.com. 
6.2 Terry-ray.com not guarantee that the delivered products do not infringe any (unwritten) intellectual and / or industrial property of third parties.

Article 7. Complaints and liability
7.1 You have the obligation to inspect whether the products meet the agreement. If this is not the case, you should Terry-ray.com as soon as possible and in any event within seven (7) days after delivery, or after observation reasonably possible, in writing / email and sufficient detail. 
7.2 If it is demonstrated that the products do not meet the agreement, Terry-ray.com choose the products to be returned and replaced by new products or to refund the invoice value. 
7.3 If you have a product for whatever reason do not wish to purchase, you have the right to return the product within 14 days after delivery to Terry-ray.com. Returns are only accepted if the packaging of the product is undamaged, also applies that the costs for returns are at your expense. The return shipment is the responsibility of the buyer. Ibiza Mode can not be held liable for the return.

Article 8. Warranty 
8.1 If Terry-ray.com delivers products to the customer, Terry-ray.com is never a further guarantee held in relation to the customer than that which Terry-ray.com can make compared to its suppliers. 
Claims due to visible defects must conform to the contract and within 7 (seven) days of receipt of the goods by the customer in writing. Complaints made by Terry-ray.com received after the expiry of this period are not required by Terry-ray.com be considered.

Article 9. Orders / communication 
9.1 For misunderstanding, delays or transmission of orders and messages resulting from the use of the Internet or other communication between you and Terry-ray.com or between Terry-ray.com and others, as it relates to the relationship between you and Terry-ray.com, Terry-ray.com is not liable, unless it is a case of intent or gross negligence of Terry-ray.com.

Article 10. Force Majeure 
10.1 Without prejudice to its other rights, Terry-ray.com case of force majeure the right, at its option, the execution of your order to suspend or terminate the agreement without judicial intervention to in writing by you along parts and without Terry-ray.com liable to pay any compensation, unless this would be unacceptable in the circumstances to standards of reasonableness and fairness. 
10.2 Force majeure is defined as any failure can be attributed to Terry-ray.com because it is not due to her fault and not under the law, act or generally accepted traffic for its account.

Article 11. Miscellaneous 
11.1 If you writing to Terry-ray.com of an address, Terry-ray.com entitled to that address to send all orders, unless you should be sent in writing to Terry-ray.com of another address to which your orders. 
11.2 If Terry-ray.com whether or not deviate from these conditions for any period of time, will not prejudice their right to demand immediate and strict compliance with these Terms and Conditions. You shall never be entitled to enforce on the grounds that Terry-ray.com these conditions smoothly. 
11.3 If one or more provisions of these Terms or any other agreement with Terry-ray.com in conflict with any applicable provision of the relevant provision will lapse and will fix it be replaced by a new Terry-ray.com lawful condition. 
11.4 Terry-ray.com is competent in the execution of your order (s) use of third parties.

Article 12. Applicable law and jurisdiction 
12.1 All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, only Dutch law. 
12.2 All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

Article 13: Liability
13.1 Terry-ray cannot be held liable for the inclusion of names or data on the website provided by third parties.
 

Terry-ray is registered at the Chamber of Commerce under number: 78724732

Privacy & Safety

Privacy Policy Terry-Ray.com Version 0.3

This page was last updated on 03-01-2023.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we let you know what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. That way you understand exactly how we work.

This privacy policy applies to the services of Terry-Ray.com. You should be aware that Terry-Ray.com is not responsible for the privacy practices of other sites and sources. By using this website, you indicate your acceptance of the privacy policy.

Terry-Ray.com respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

Our use of collected data

Use of our services
When you sign up for one of our services, we ask you to provide personal data. This data is used to perform the service. The data will be stored on the secure servers of Lightspeed.com, the controller of Terry-Ray.com. We will not combine this data with other personal data in our possession.

Communication
When you send emails or other messages to us, we may store those messages. Sometimes we will ask you for your personal data relevant to the situation at hand. This enables us to process your questions and answer your requests. The data will be stored on Terry-Ray.co.uk's own secure servers or those of a third party. We will not combine this data with other personal data in our possession.

Cookies
We collect data for research purposes in order to better understand our customers so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to Terry-Ray.com's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties
Information is not shared with third parties with the exception of web applications we use for the purpose of our web shop. This data will only be used for the purpose of the respective application and will not be distributed further. Furthermore, in some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.

Changes
This privacy statement is tailored to the use of and features on this site. Any adjustments and/or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data
We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.

Change/unsubscribe newsletter service
At the bottom of every mailing you will find the option to modify or unsubscribe your data.

Change/unsubscribe communication
If you wish to update your data or have yourself removed from our files, please contact us. See contact details below.

Disabling cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent. However, some features and services, on our and other websites, may not function correctly if cookies are disabled in your browser.

Questions and feedback
We regularly check our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us:

Terry Ray Fashion B.V.

KVK 78724732
Vestigingsnr. 000046332073
Loolaan 2 K
7315AA Apeldoorn

Wholesale Inquiries

For wholesale inquiries, please send an email to info@terry-ray.com.

Payment Methods

Payment Methods

- Ideal
- Credit / Debit Cards
- PAYPAL

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